Shipping policy

We want your Kahlia Skin goodies to arrive quickly, safely, and with a little extra love.

All Australian orders are shipped via Australia Post with full tracking.
For orders outside Australia, we use a reliable international courier partner to ensure your parcel arrives safely. You’ll receive a tracking number by email as soon as it’s on its way.

Orders are carefully packed and dispatched Monday to Friday (excluding public holidays) from our Melbourne warehouse. We aim to have your order on its way within 1–3 business days. Orders placed over the weekend or on a public holiday will be sent the next business day.

Shipping Within Australia

Estimated delivery timeframes:

·         Same state – 2–3 business days

·         Interstate – 2–6 business days

Shipping rates:

·         Orders $99+ – FREE shipping

·         Orders under $99 – $7.95 flat rate

International Shipping

Yes – we ship beyond Australia! We currently deliver to New Zealand, the United States, and Canada.

New Zealand

Standard Shipping – NZD $10.00 flat rate (4–11 business days)
Express Shipping – NZD $20.00 flat rate (3–7 business days)

USA & Canada

Standard Shipping (10–15 business days)

·         Orders $99+ – FREE shipping

·         Orders under $99 – $12.00 flat rate

Express Shipping (7–9 business days) - $23.00 flat rate

A Few Things to Know

·         All delivery timeframes are estimates and may vary based on location or postal network volume.

·         Tracking details are emailed once your order has shipped.

·         Express services are the quickest option if you need your order in a hurry.

·         While we work hard to get your order to you on time, delays can occasionally occur due to postal or courier network issues, customs inspections, or other factors outside our control.