Privacy policy
OVERVIEW
KAHLIA SKIN (Ground Floor 470 St Kilda Road Melbourne VIC 3004 ) takes the privacy of your information seriously. Please read the following privacy policy to better understand what information our website (www.kahliaskin.com) collects and uses about you and how it handles this information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
PERSONAL INFORMATION
When you visit our Site, we automatically collect certain information about your device, including information about web browser, IP address, time zone, and cookies that are installed on your device. As you browse our Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our Site, and information about how you interact with our Site.
When you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers and other payment methods, email address, and phone number. We also collect your Personal Information for the primary purpose of providing our services to you. We may use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. This Personal Information is obtained in many ways including (interviews, correspondence, by telephone and facsimile, by email, via our website www.kahaliskin.com.au, from social media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
USE OF INFORMATION COLLECTED BY THE WEBSITE
We use the Order Information that we collect generally to fulfil any orders placed through our Site, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
In addition Third-party cookie that collects and shares customers’ browsing behaviour on your online store
SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Shopify uses your device information to help screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
COOKIES
A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Please note, adjusting browser settings to decline cookies on one browser, device, or app will not necessarily opt-out of collection from all browsers, devices, or apps.
BEHAVIOURAL ADVERTISING
As a member of Kahlia Skin, you may receive regular email updates. The contents may relate to Kahlia Skin promotions, cosmetic, beauty and industry news. You will have the ability to ‘opt out’ from receiving this material at any time.
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time at our discretion and will post any changes on the side. We encourage you to check our Privacy Policy periodically for any changes. Your continued use of the Site following the posting of changes to our Privacy Policy will mean you accept those changes and they will be binding on you.
AGE CONSENT
If you are under the age of 16, please obtain your parent's or guardian's consent before providing kahliaskin.com.au with any personal information. If you believe we might have any information from or about a child under 16, please contact us as provided in the "Contact Us" section below.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at kahliaskin@gmail.com or by mail using the details provided below:
+61 403 643 506
KAHLIA SKIN PTY LTD
Ground Floor, 470 St Kilda Road, Melbourne, VIC 3004.