30 Day Money Back Guarantee


In the unlikely event that you find that the product is not for your skin, or is incompatible with your skin simply email us at

support@kahliaskin.com.ayou may be entitled to a refund by following the below steps:

    1. Take a clear photo of your face before using our product.
    2. Use our products exactly as instructed.
    3. Take a clear photo after using product. 
    4. Send us your before and after photos, along with a photo of the used products within 30 days of receiving it.
    5. Product/s must have been purchased from www.kahliaskin.com.au online store only. 
    6. Items must be returned to us for a refund to the value paid.
    7. Email us and we will provide you with the return address.
    8. Send your item/s to the provided address within 7 days. The customer is responsible for return shipping charges.
    9. We advise you use a traceable postage service as we will not be responsible for parcels that do not reach our warehouse.
    10. You will receive an email confirmation once your return has been processed. 

You have 30 days from the date received, to submit a Money Back Guarantee application.  if you would like more information on the money back guarantee please contact us and a customer service team member will talk through the process and will be happy to answer all your questions.  PLEASE NOTE OUR CHANGE OF MIND POLICY IS FOR OUR LED MASK ONLY.